All posts
BI cost and trust

Sprawl is a symptom,
not the disease

By Woodfrog · 5 min read · Accurate as of

Every mature BI deployment ends up with hundreds of dashboards and a widespread belief that most of them are wrong. The tidy-up projects never hold, because the thing generating them was never addressed.

Why the tidy-up never sticks

Somebody runs an audit, finds that a third of dashboards have not been opened in a year, and archives them. Within eighteen months the count is back, because the mechanism that produced them is untouched.

That mechanism is simple. Somebody needed a number, searching for an existing dashboard was slow and returned four plausible candidates with no way to tell which was authoritative, and building a new one took twenty minutes. They made the rational choice.

Search is not the fix people expect

Better search helps only if the results are decidable. If a query for revenue returns eleven dashboards and the user cannot tell which is trustworthy, more results make it worse rather than better.

What makes results decidable is a definition they all share. When every dashboard showing revenue is showing the same governed metric, picking the wrong one costs you a layout you dislike rather than a number that is wrong.

The number that actually matters

Dashboard count is a vanity metric in both directions. A business with four hundred dashboards built on forty governed metrics is in good shape. A business with forty dashboards built on forty private definitions is in trouble and does not know it yet.

Count the definitions, not the dashboards.

What to do about the four hundred you have

Not much, initially. Leave them. Define the metrics that matter properly, point the dashboards people actually use at those definitions, and let the rest decay in place.

Deleting them is satisfying and largely pointless. An unused dashboard costs almost nothing. An untrustworthy definition costs a meeting a month.

On these comparisons. Billing models are stable and publicly documented, and that is what is described here. Specific list prices are not, because they move and because real contracts are commonly well below list at volume, so ask any vendor what they would actually quote you. Reviewed August 2026, next review February 2027.
Next step

See it on your own data.

Thirty minutes on the half you came for. Bring the report that breaks every month, or the decision you never settled.